Returns & Refunds

30-day money-back guarantee

If you're not happy with your Glimmerwood lights, return them within 30 days of delivery for a full refund.

How to return

  1. Contact us with your order number.
  2. We'll reply with return instructions and the return address.
  3. Once your return arrives, we refund your original payment method within 5–10 business days.

Damaged or faulty items

If your order arrives damaged or doesn't work, contact us within 30 days with a photo or short video and we'll send a replacement or a full refund.